Privacy Policy
NEATH (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you use the NEATH mobile application, website, and related services (collectively, the “Services”). By using NEATH, you agree to the practices described in this Privacy Policy.
Personal Information
• Email address
• Name
• Age
• Sex (for wellness personalization)
• Authentication identifier (Firebase UID)
Health and Assessment Data
• Weekly assessment responses
• Wellness scores (energy, focus, alertness, mood)
• Selected health targets and reasoning
• AI-generated goals and activities
• Assessment completion history
Device and Technical Information
• Device identifiers (iOS idForVendor / Android AndroidId)
• Platform, operating system version, app version, build number
• User timezone
• Device context related to errors or performance
1. Information We Collect
2. How We Use Information
We use collected information to:
• Provide and maintain the NEATH services
• Personalize wellness insights and recommendations
• Process assessments and generate AI-driven goals
• Improve product functionality and reliability
• Monitor system performance and troubleshoot issues
• Maintain security and prevent misuse of the service
3. Storage and Security
NEATH uses industry-standard technologies to securely store and process user data.
Storage environments may include:
• Local device storage for authentication tokens and app state
• Encrypted device storage (iOS Keychain / Android encrypted storage)
• PostgreSQL databases for user profiles, assessments, and activity history
• AWS S3 for images and reference materials
• Redis-based task queues for background processing
• AWS infrastructure and CloudWatch logging
Security measures include encrypted transmission via HTTPS, secure authentication via Firebase, token-based authentication, backend security protections, and limited error reporting exposure.
4. Third-Party Services
We rely on trusted third-party providers to operate certain aspects of our services.
Services used may include:
• Firebase Authentication (Google) for account authentication
• Google Gemini API for AI processing of assessment responses
• AWS for hosting infrastructure and storage
• Sentry for error monitoring and crash reporting
• Pexels API for stock imagery used in assessments and activities
• LangSmith (optional) for AI observability and prompt management
5. Cookies and Web Technologies
Our website may use cookies or similar technologies to improve user experience and maintain security. Cookies help recognize returning visitors and analyze website interactions. Users may disable cookies through browser settings, though some features may not function properly without them.
6. Data Sharing
Information may be shared with service providers only as necessary to operate the platform, including:
• Firebase (Google) – authentication data
• Google Gemini – assessment responses required to generate recommendations
• AWS – storage and system logs
• Sentry – technical error diagnostics
• LangSmith – optional AI prompt observability
• Pexels – image search queries only (no personal user data)
7. Legal Requirements
We may disclose personal information if required to do so by law, legal process, or government request, or when disclosure is necessary to protect the rights, property, or safety of NEATH, our users, or others.
8. Business Transfers
If NEATH is involved in a merger, acquisition, investment, or sale of assets, your information may be transferred as part of that transaction. Users will be notified if their data becomes subject to a different privacy policy.
9. International Data Transfers
NEATH operates from the United States and may process information in other countries where our service providers operate. By using the service, you acknowledge that your data may be transferred and processed internationally.
10. Data Retention
We retain personal information only as long as necessary to provide the NEATH service, comply with legal obligations, resolve disputes, and enforce our agreements.
11. Your Rights
Users may request to:
• Access their personal data
• Correct inaccurate information
• Request deletion of their account and associated data
• Request information about how their data is processed
Requests may be submitted through the contact information provided below.
12. Children's Privacy
NEATH is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.
13. Health Disclaimer
NEATH provides wellness insights and informational guidance only. The platform does not provide medical advice, diagnosis, or treatment. Users should consult qualified healthcare professionals regarding health concerns.
14. Updates to This Policy
We may update this Privacy Policy periodically. When changes are made, the “Last Updated” date will be revised.
15. Contact
For questions regarding this Privacy Policy or data requests, please contact:
NEATH